Full Contact Leadership: Managing the Conflict-gration - On Demand
The student will understand the requirements of the subordinate / superior relationship and how it applies to the day-to-day maintenance of the in-service and ready status of his/her Command. The student will be exposed to the critical nature of active observing, listening, and analysis as it relates to the absolute requirement of ensuring departmental expectations are met as well as the functional well-being of those who are being led. Students will recognize the incipient phase of conflict and learn how to address and resolve same before the situation explodes into a fully developed conflict-gration. This “catch it when it is small” philosophy is Full Contact leadership in action.